Webinar - ASUGForward 2020
ASUGForward 2020 Webinar: Gain Real-Time Insight and Build a Seamless Customer Experience with Personalized, Frictionless Commerce With brick and mortar stores on the decline, a personalized offering approach, increased operational efficiency and integration across commerce and IT platforms will determine how you stay relevant, connected, and engaged to your customers and suppliers online.

In this session, learn how to delight customers, listen and respond in real-time while establishing trusted relationships with SAP's Commerce, Qualtrics and Customer Data Cloud solutions. Explore how Birlasoft helps companies adapt quickly with an accelerated deployment approach that is scalable and compliant for sustainable future growth.

Key take-aways from the Session include:

  • Develop a personalized, frictionless commerce
  • Build and maintain trusted relationships with customers
  • Respond in real-time to customers' feedback, requests and issues
  • Integration with the cloud, sales, and front to backend processes
  • Compliance for commerce

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