Today's customers want personalized experiences with your brand, but they don't want to feel that you are invading their privacy or behaving in ways they find creepy. To meet these demands, you need technology that helps you create a series of moments that feel genuine and inspire confidence. SAP Customer Experience Solution enables you to build stronger relationships with customers while earning and keeping their trust.
In the webinar, you will learn how Birlasoft helped Rack Room Shoes to offer an enriched customer experience leveraging SAP commerce solution. The solution not only improved customer experience but also increased cart conversion, revenue, and reduce costs to support and maintain multiple sites.
Tim Pearson, Senior Commerce Architect, Rack Room Shoes
Darin Nesline, Director SAP C/4HANA Practice, Birlasoft